giant eagle complaints

The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. The rudeness of store associate and unwillingness to help. They shop my online order, I schedule a pickup, and they load it up. They were absolutely the worst. So i am very confused and frustrated. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. I mostly shop at giant eagle for gift cards to earn fuel back. View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. I. I buy brand name wines and medicines and detergents at this store and its also in walking distance. We also ensure all reviews are published without moderation. Giant Eagle has terrible management, inconsistent and terrible favoritism. She's aware of the conversation. It's unbelievably immoral and despicable! I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. Giant Eagle refused and told me to contact Columbia. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. Questions Post Question There are no questions yet for this company. Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. Distribution Coordinator (Current Employee) - Freedom, PA - November 10, 2019. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. 2. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. Too bad. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I purchased chicken salad Giant Eagle last night, 9-28-18. 3.0 Former Employee, more than 5 years Deli Team Leader 7 Oct 2016 - Deli Team Leader Recommend CEO Approval I want to come back. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. See details. That is a 70% increase. Hello ********* You will lose me and many others who despise having to use pc, etc to see your weekly special info. Giant Eagle, Inc. I have purchased this chicken many times in the past and it was always delicious. A store associate called me at 7:40am to ask for substitutions and also for any additional items. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? Theres no reason I should be getting the runaround like this from a big company like this. I was told I would hear back in 2 to 3 weeks. I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. Here are 20 things you might not know about Giant Eagle. When you get there, your groceries are ready. Gain trust and grow your business with customer reviews. Reviews There are no reviews yet. At this point I have spent way too much time with them without a resolution to this problem. Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . I never recieved them, yet I was still charged for ordering them. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. Help even if you are not a cashier, you work for GetGo! My family work there. Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. I purchased 3- $100 gift cards via the Giant Eagle App. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Customer service transfers my calls around and it seems as though nobody can explain my transactions or what could have happened. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. There is no warning in online ordering that prices will change on Thursday regardless of what day you ordered and at what price. Close it down! Working for curbside sucked. For the price I paid, I am very disappointed in the quality. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: Better Business Bureau: Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. Be the first to write a review for Giant Eagle Supermarket. There was a manager standing at front of store with one cashier checking out a long line of customers. Giant Eagle Company. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. I think that's obvious, Dec 7 2022 So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. It's a stupid idea to stop the weekly mailers. Plus no sorry nothing. i contacted customer service but they refuse to do anything since the advantage card is in my son in law's name. I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Look at your competition! It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Can the consumer advise which location she is referencing? International Association of Better Business Bureaus. This review was chosen algorithmically as the most valued customer feedback. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. I get another sticker for my window. Giant Eagle, Inc. Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. Desired outcome: So this made me wonder why a team member even recommended I do this to begin with. this item is currently being modified/updated by the task: derive . Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. Nov 25, 2022, 12:13 PM PST Depending on your role and location, you might qualify for all or some of the following benefits. Large croissants. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? Desired outcome: Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. We would like to show you a description here but the site won't allow us. Learn how the rating is calculated 1 complaint. The company even offers refills for pet medication. It's absolutely disgusting how you're employees treat their customers, an absolute disgrace, unethical! This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. If you have been a victim of such, contact a lawyer. Jason (Columbia US) Never go there again! 1. It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! His hair looks like it hasn't been washed out combed in MONTHS. 54% of Giant Eagle employees are women, while 46% are men. Desired outcome: This is not acceptable. 8-2-22 So, off to Rite Aide i go! Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. I gave this store a lot of business - Never Again! This will surely increase the credibility of your complaint. I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. An item had part of the label ripped off of it which had the bar code on it. This complaint was posted by a verified customer. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. Most customers were really nice and then there were some that you just lose faith in humanity from. You sure have your priorities straight. Here clients can delve deep into delicious meals, and tast. I shall not go back to them. Giant Eagle's meat is also a better variety than other stores. This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. Giant Eagle Grocery - CentralPercentum GetGo. Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. They never want to cut the meat that's available. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. Thank you. Browse; Login . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. For example, pharmacy business hours are 8a-8p. if customer service reviewed purchases they woul see all are made in my name with my debit card. Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. Please update the website to indicate when a service is not available during regular business hours. Working hours Fri 7:00 am - 10:00 pm Tue 7:00 am - 10:00 pm Wed 7:00 am - 10:00 pm . On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. It was for curbside pick up. Recently, we have purchased the large size, twice, and both times we have been greatly dissatisfied. A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. The other guy behind counter was rude also. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. The people are wonderful & very helpful! The rudeness of store associate and unwillingness to help. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. DOUG?greatfront of house mgr. My family member luckily get only one 15 minus brake a day! Thank you for your time. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage This is unacceptable. No, it is too hard for them to comprehend. I called the store. Claim it and get a lot of features. Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office No need to bother with long lines or product availability. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. Normally bakery products are excellent. It's so fast and easy. None I'm never coming back. This Giant Eagle is in Blacklick Ohio on E. Broad. Read full review of Giant Eagle and 1 comment. First off the staff should at least attempt to look busy but there are little ears everywhere. Note that complaint text that is displayed might not represent all complaints filed with BBB. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. ***** *******. Annette S. She was rude and said nothing. Desired outcome: You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. It's sad to see that people will accept eating a piece of edible paper. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. Unbelievable. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. Complaints: Some of my articles are about CX (customer experience) and leadership. Share your photos and videos with others to prove the truth of your words. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 108 total complaints in the last 3 years. Spacious and very clean store. I will not shop at this store again and will encourage others to not shop here as well. The cake had an image I had selected from your website. Click here to get notifications about new complaints of Giant Eagle. I then went to the customer service desk and asked for a manager. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review She still refused. Desired outcome: Desired outcome: Desired outcome: Products used:Your customer service stinks. How does that help with a person that wants a grocery list AHEAD of time? They told me it was the best they could do and offered no solutions. For your reference, details of the offer I reviewed appear below. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. I sent the main manager Adrian A**** an email with the transaction history of my card. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . Order was $20 more than what the original order placed indicated. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. This did not just happen, it's been over 3 years now. More or less told tough. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. Claim it and get a lot of features. Before the young man gave me the total, he asked me if I knew how much was on the June 16, 4 or 430ish pm heath Ohio Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. i do the shopping for the household,he picked ip the advantage card. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I now realize I should have taken it back to the store but with the price of gas it did not seem feasible. I would give no stars but a minimum of one star is needed. I'll have to find another establishment for my future meat needs. Submit a complaint and get your issue resolved. Your loosing your customer base. We use dedicated people and clever technology to safeguard our platform. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Giant Eagle reviews & complaints. I even ask someone to get one out for me but they would not. i don't have a complaint as much as need advice. User; Business User; . I have had other items before. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. It is very challenging to get answers from customer service. I didnt see any signs about that. Desired outcome: The next best thing would be some sort of response just so I know you are aware of my issue. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: I have a family to feed and I am very upset. Service 17 Value 15 Shipping 7 Returns 9 Quality 13 Giant Eagle is currently offering a promotion of 3x perks for members and 5x perks for pros through April 17, 2022. so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! My husband **** called their customer service two days later and was informed that I had to call. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. It's not hard to be a decent human being. I've ordered cakes before with images on top but they where sprayed directly on the cake. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. They bring them out and put them in your truck for you. ********* ******. I gave her the substitutions and one additional item. Further, The stores take no responsibility for alcohol consumption in their stores. Don't deserve even 1 star for that area. Category Food & Beverages. Giant Eagle is the business that sold me the defective gift card. Giant Eagle Grocery - Central Percentum Giant Eagle. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. Disgusted I found a grey looking mealworm. good bye giant eagle. Can you imagine what I think you can do with this lousy idea?! This is certainly an attempt to get people to switch to the new MyPerks program. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. GAS. 5-7 minutes he was gone. Explore an interactive map with places nearby. I am left with a $139.99 gift card that I cannot use because it does not have a pin. I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. Submitting a response indicates a willingness to work with customers to make things right. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. Leave a review. Author: Pittsburgh, Pennsylvania. Good MorningThe consumer's request was filled in December, however, it appears they never received it. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. Information provided by various external sources. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. Giant Eagle, the store lead is a creep too. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. File a complaint. As a matter of policy, BBB does not endorse any product, service or business. comment. I placed an online order on December 23, 2022. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Outrageous. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . Poor quality produce for the price Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. I have always had excellent quality meats from the Market District at this location (Carmel, IN). I have been in the consumer rating business for many years and never seen it as bad as this before. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Management was okay in the beginning then it slowly deteriorated, into a $#*! Out of 477 Giant Eagle employee reviews, 70% were positive. Everyone I talk to keeps telling me they will get back with me the next day. I went to Giant Eagle in Washington Pa for vaccines. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. I have made 3 complaints to your service department about the condition of your in store wheelchair. How convenient! this is very frustrating, inconvenient and time consuming. No one has called me yet. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. Ray Saunders 614 I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. The kitchen manager needs fired. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. I am so disappointedthat the storewould sell something like this. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. Not even sure it was USDA Choice. PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. Check out machines worst than Kroger's attendent had to be called 4 times Great service on Curbside Pickup in Erie! What ever you feel is right. Kitchen employees told me to go to cashier to have it removed. I like that i get discounts on gas when i shop. Store associates think that they own the grocery world. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. It's already been renovated so I guess bringing back products that are no longer sold. Its unbelievably immoral and despicable! Desired outcome: I am actually highly disgusted with this kind of customer service and hope this won't continue . UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. AND i understand some giant eagle's are charging for those bags! Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. Then, i went in. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car.

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