thor motor coach radio not working

I have looked and checked all connections and fuses I can find. You'll find a large closet that can be used for clothes, food, or miscellaneous camp gear, plus there are overhead compartments for even more storage. Being a 6 year old coach with a second owner, Thor Motor Coach would no longer participate in repairing this coach. BBB is here to help. Took a good 2 hours drive and they are still dead. . ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! ****** was not being truthful. We purchased a 2020 ************ model **** on September 4, 2019. The radio had been giving us issues from day one Ask an Expert Car Questions RV Questions Don - Mo Lurch, RV Mechanic Satisfied Customers Don - Mo Lurch is online now Related RV Questions I have a 2016 Thor Freedom Elite and my cab radio and backup He was so laid-back and his knowledge was extensive on the motorhome. The swivel captain's seats can become a part of the living area once you're parked, and your guests can sit at the 76" Dream Dinette with footrests. Customer Reviews are not used in the calculation of BBB Rating. According to the call notes several of his concerns were discussed and further explained. Standard and optional features listed on units may or may not reflect the actual in-stock unit. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. We need this rv fixed asap. Due to Covid19 supply chain issues, some features and options shown may be temporarily substituted or removed. Submitting a response indicates a willingness to work with customers to make things right. Speakers. The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. ("goodwill offer") from what they will charge us to do the labor at their factory. Inventory shown may be only a partial listing of the entire inventory. If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. It may not display this or other websites correctly. Nobody will build them better. 2022 Thor Freedom Elite 24HE. ", VIN # ****************. Thank you. THOR AXXERA RADIO.not working??? I do not know WHY he has not had access to this correspondence. Fortunately - thru experimenting and luck - I found the unlabelled button that turns it off -- it was bugging me. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. I will state again that this is not a new claim. On mine there is a pin hole and we stuck a safety pin in and, Thanks all. Impossible to get under dash if you have a Class C. Thanks to everyone for the advice, fuse in back of radio is good. Apparently, they couldn't come to an agreement with ****. **** has already sent the flooring. Use a pen or paper clip. Question about flooringsheet vinyl versus laminate Not something you want to have happen!!! ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. Not sure where the in line fuse is located any help locating would be appreciated. We have only Put 2400 miles on since we bought it. Had Thor not built a coach with the numerous issues our coach has had, no one would be going through this stressful and arduous journey. Here are some of the most common reasons why your RV generator won't start: Low Oil Level Battery Issues Lack of Fuel in RV Old Fuel A part is broken and needs to be replaced The generator is old and worn out 2022 Thor Motor Coach freedom elite. Message. Is An RV Renovation Project Right For You? As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. I admit, we were naive in thinking that the labor charges could be so little for such a job. I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. 15 amp. ******* ***** is also questioning why the **** dealership in ******* that identified the issue, had a solution, ************* and cost to repair that was given to **** at Thor, and that **** did not authorize this vehicle for repairs at the ******* **** dealer, fixing ********************** issue and he could now be planning and executing his second motor home trip. Stock Number {stockNumber} {priceLabel} {msrp} {salePriceLabel} {saleprice}. purchased in July 2022. 40 gallon fresh water tank. We make the transition smoother with this free Owners Guide. Mercedes-Benz 10.25 in. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . We have spent more than three years trying to get these issues resolved. ** Day 2 we tried using the microwave again. We will have a representative reach out within ********************************************************************** repairs.Your generator will have to be serviced by Onan/Cummins. master Slide topper is failing because there are no screws installed in it to hold it, ladder To get to bunk above drivers compartment is unusable as the brackets for it are wider then ladder provided. Owners Manuals - Thor Motor Coach Owners Manuals Please select a year to search for available owners manuals. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Look in house battery compartment. 2 tables that convert into beds. Manufacturer-provided pictures, specifications and features may be used as needed. Attached 75 watt solar panel. We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. They kept our coach for nearly a YEAR, only to have the deal fall through because **** wouldn't pay their labor fees. There is an additional five amp inline fuse in the radio's hookup circuitry near the radio itself. As a matter of policy, BBB does not endorse any product, service or business. When I tried to bring it back in, it came in a few inches and then stopped. Your luxury Mercedes Sprinter motorhomes. Every attempt has been made to resolve issues with a 2022 Thor Motor Home Coach with a **** chassis doing exacting what representatives of Thor and **** have advised on trying to resolve an issue with a SERVICE ENGINE SOON light on October 12, 2022 on a vacation trip in the vehicle, and the issue remains to be resolved and **** had the opportunity to resolve the issue today with a **** Motor dealership but **** REFUSED to pay for services to **** (**** at Thor **************) and **** did not have the authority to immediately follow-up with resolving the issue with **** because **** now wants a $630 diagnostic fee for their services since the warrant issue is ****'s that **** found for them. We want **** to act in good faith and resolve these longstanding issues. VIN #*****************. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. We called Thor and received two emails from customer service rep. ***************** stating that any warranty issues reported to **** while the coach was under warranty would be covered once restrictions were lifted and we could get the coach in. Multiple calls, travel, estimates, no results. Our Owners Resource and Owners Guide can help you get the most out of your travels. Status: Answered. We have taken the coach all over ***** and **** trying to get the issues resolved. I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. 3. He moved to a new position. CUSTOMERS SHOULD NOT BE INVOLVED IN ANY FINGER POINTING BETWEEN TO COMPANYS WHO MAKE A JOINT PROJECT!!! ********************************* became Retail Warranty Supervisor in April of 2022. **'s labor charges of $7,500. Thor fave me a warranty center but they were unwilling to service my van ************************************* ** said they had thier own customers to service and since I didnt purchase from them to go someplace else. **** refuses to act in good faith. There's a fuse on the back of the radio. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. The SERVICE ENGINE SOON issue as fuel emissions problem was identified on Wednesday, October 12th, and today (November 17th), we are not any closer to resolving the issue and getting the vehicle back in service??? We are currently waiting on pictures and an estimate from the service center to determine how to proceed. Contact Sales. The elements cause the roof to expand and retract. This has all been dragging on for far too long. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. We are also providing the **** commercial vehicle center web address. Built-In Skylight. * This post was edited 03/23/19 02:00pm by bobndot * Want to request a quote on this unit? There authorized service center is telling me not to get roof patch but replaced. I am waiting for **** to call us back. Thurmont, MD. Have driven unit less then 250 miles since purchase. When we took the coach to *************** in ***********, **, we were told that the flooring and woodwork/cabinetry issues were extensive enough that the coach should go back to the factory for the problems to be resolved. If you wish to set up a factory service appointment to discount you the $2000, please call ************. It is winterized and sitting in my driveway for the winter. It's been non-stop. good-will offer. drivers window was installed bad. Floorplan - 2017 Thor Motor Coach Four Winds 26B, Our salesman Rudy, along with your whole staff was outstanding. Thanks for the suggestion. If he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. The pivotal combination of large Class A amenities with more power than a typical Class B RV. There's a reason why so many choose Thor Motor Coach. When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. ************************* said that they would pay ******* ***** 26hrs for their labor. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. Listed 15 hours ago in Camp Verde, AZ. It has generator in it but does not work. ****** informed me that Id have to get an estimate for each of the defect items. From the time we purchased the coach we have only driven a total of ***** miles. My husband was impressed with Rudy, because he was asked a question, and if he couldnt answer it, he made some calls and had the answer within a few minutes. or call the glass man in town? We were stuck out on the road for two hours with our granddaughter because the new 2022 thor vegas **** motor home class A just stopped on the road. You are sure to enjoy the privacy curtain at night.There is a corner bath featuring a shower, toilet, and vanity with sink, plus overhead medicine cabinet. **** **************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS TO GO ************************************************************************************* REPAIR RV VEHICLES (24 FT CLASS C). Leaves one to wonder if it was ****'s plan all along to run out the clock. Also if your GFI isnt easy to locate, you may have one on the inverter itself. Fill out this quote form and we'll get back with you as soon as possible. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Rates and amount financed are determined by credit history. I left my parking lights on overnight, and it killed the car and house batteries. Not just one but every single seat in . Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. Upon the completion of our conversation, I contacted the dealership and made an appointment for March 3rd, 2023 to get an estimate that I can provide back to Thor Motor Coach. TMC was only aware of the roof issue, we will be more than happy to review any warranty claims. Thor motorcoach was going to contact ******* to get pictures and, a quote for the repairs and then they were going to call us back so we. As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . Then to ********* in ****. We believe that **** reps know full well that their "goodwill offer" can in no way cover the labor costs to fix the issues with our coach. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. The only two fuse I found for radio was one in the Ford block marked radio, which was good. waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. Mr. ******** needs to arrange pick up with the **** dealership. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. Call 248-662-9910 or fill out the contact form to learn more. Based on the pictures provided to us, there is no repair to be made. Based on what was submitted to Thor, we see no warranty concern. Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, This dealer in **** miles away so thats not happening. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Please see us for a complete list of features and available options! If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I have hundreds of emails relating to our continued attempts to get these issues resolved. Across from the sofa is a booth dinette. Generator in photo not included. Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. We have a water leak and it has caused extensive damage. **** did send the new flooring to CW. **** has not acted in good faith, as the documentation will show. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. Then click on the manual name to download. 1 of 26. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. I think at one point we were just trying to stump him and we couldnt, (Is there anything else we should consider when evaluating the best value for your RV?). Subscribe for the latest news on our motorhomes, the RV lifestyle and more. Not just one but every single seat in the coach. Despite our efforts, occasionally errors resulting from typos, inaccurate detail information or technical mistakes may occur. 1. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! Diesel and gas-powered chassis options. Used 2017 Thor Motor Coach Four Winds 26B, 40 LED TV on Manual Swivel in Cab-Over (22B, 22E, 23U, 24F, 26B, 30D, 31E & 31W), 32 LED TV & DVD Player in Living Area (31L), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (31E), Bluetooth Coach Radio with Exterior Speakers (28Z, 29G, 31E, 31L & 31W), Power Charging Center for Electronics (28Z, 29G, 31E, 31L & 31W), Exterior Kitchen with 2.6 cu. How can that be so, when this is all from the original claim that was reported to **** when the coach was new and under warranty? Mine was easy.after I had checked all fuses, fuse blocks, use/store switch..you name it. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. bunk above drivers compartment has failing motor brakes. From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. There could also be an inline fuse blown, as the genny usually will not charge the chassis battery. Mr. and ***************, the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. The RV is a Thor ******* **** 2019 and the vin#*****************. All features, components, appliances, materials, instructions, and guidance depicted and/or described in the videos and documentation are as accurate as possible at the time of creation and initially published but may not be accurate as a result of your motorhome having been assembled on a date after the video or document was produced and initially published. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! 2022 Thor Hurricane 35M. "I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Thor is saying to just patch it. UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th. It features the best of a class a, along with the best features of a class c. That's what A.C.E. BBB Business Profiles are subject to change at any time. Front radio not working. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. {priceLabel}: The dealers in my area state that they dont even know what a ********* is and dont work on them. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. We have acted in good faith throughout this entire ordeal. Your actual payments may vary. I WILL BE SENDING MULTIPLE EMAILS TO ********************************* WITH ATTACHMENTS CONFIRMING EVERYTHING THAT WE HAVE DONE ON OUR PAR AND OUR CONTINUED EFFORTS ACTING IN GOOD FAITH. Customer was happy with resolution and advised him of my direct contact info, requested he send his outlined notes of his experience with his coach so far since purchase date. Complete this form and we'll contact you with our wholesale price. We have a leak in the back window of 2018 Thor Axis 24.1. We had one of our **************** Representatives reach out, the below follow up was provided. Description. Across from the sofa is a booth dinette. The claim is currently under review, you should hear back from your rep by the end of this week. . Want to make us an offer on the {product}? We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. Wheel sensors for air pressure not working. Would be a great hunting rig! State: Arkansas. I bought a brand new Thor Hurricane 35M. Standard and optional features listed on units may or may not reflect actual in-stock unit. Number Of Discs. CD Player. What's The Best Cordless Vacuum For RVers? They have it completely gutted to repair it. Then I tried the GFI in my 29m bathroom. RVers Ask: What's The Best Way To Sell An RV? Please contact dealership to verify unit information and availability. I had to send the slide out for access. They were the same service centers that said they dont have time for anybody except their original customers and to take it back to the dealer that I purchased it at. They found mold under the floor covering. 2003 Thor Motor Coach jazz. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. Select the desired vehicle below to view all the recalls for that particular make & model. I am rejecting this response because:Customer (******************, owner of said vehicle: 2022 Thor Freedom Elite 23HF Motor Home) has identified issues and concerns in original complaint that have not been answered or addressed in this response from Thor.The reply from Thor "confirmed" that payment was made to ******* **** and arrangements could be made to pick up vehicle. The issue is not closed nor has resolution been found. . We want the work to be done correctly. Contact Us. I asked ****** if we could wait till March before I would attempt to drive the Coach due to the winter weather. If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. We had the privilege to work with Joe A. the Internet Manager. We have documented the roof concerns in case it does happen to be a concern. can provide videos and pictures. Among the largest motorhomes, featuring the amenities of home for full-time life on the road. If youre not a big fan of taking the road less traveled, consider the 4x2 sprinter! We will continue to call the customer but if he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. If Tristen needs additional documentation, I will also be happy to send it. ********* in **** had the coach for six weeks only to decide in the end not to do the job. I am rejecting this response because:This is the same response I received earlier. Now we have two new bids one for $4,500.00 from a subcontractor. All Advertised Prices Expire daily at Midnight. Posts: 7. All we are asking for is for **** to do the right thing and pay for the labor charges to resolve these issues. While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. After reviewing the Pre-Authorization, our stance on the roof concern remains the same. All warranty info is typically reserved for new units and is subject to specific terms and conditions. stands for - Class A, Class C Evolution. The wires going to the generator are connected with the wrong connectors (not waterproof) The inside wall is pulling away causing the window mesh to fall off. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. As an industry leader in innovative design, TMC builds a variety of unique styles, sizes and floor plans that feel custom-made - at a truly competitive price. Does not include Hitch work or accessories. I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We strive to ensure all pricing and information contained in this website is accurate. We reached out to Thor and la mesa and they say its our problem. I got a jump and the car battery is working fine now, but the house batteries are still dead. **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. "I called the retail customer and discussed their frustrations with the jumps/hoops back and forth between ******************** they've experienced with a fuel line concern they are having. Begin with this one! WHO IS RIGHT? **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. Got the customers point of contact at the dealer and tried to call to discuss with them but was advised they were at lunch and will call back again shortly. As stated previously, we are well aware that the coach is now off warranty. Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. Posts: 2,166 THOR #11781. Please contact us to verify info, and to check availability as our inventory changes rapidly. justin dillard snapped, how many fourths are in a slice of toast, chilli farm owner dies,

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