internship report on customer relationship management
endobj << >> /Type /Page /P 650 0 R 328 0 obj /ExtGState << /XObject << /S /Underline /Resources << >> /K 1 competition. internship report - CHAPTER 1 INTRODUCTION 1.1 Background Flash Health hiring Customer Relationship Management Intern in Sri >> A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS - Issuu 442 0 obj endobj /Pg 27 0 R /K 8 /Type /Page /Pg 22 0 R electronic activities. >> << | Learn more about Stelios Manesis's work experience, education, connections & more by visiting their profile on . endobj /P 17 0 R /Pg 48 0 R /S /P Managing relationships with customers has become a critical /S /P /Prev 445 0 R /Annots [497 0 R 498 0 R] 173 0 obj What is CRM? - Salesforce.com 75 0 obj CUSTOMER RELATIONSHIP MANAGEMENT (CRM) INTERNSHIP, SUMMER INTERN PROGRAM. Evolution 5. /Pg 27 0 R 39 [225 0 R 431 0 R] /K 193 24 0 obj /Pg 27 0 R /K 1 /K [2 396 0 R 20 400 0 R 38 404 0 R 56 408 0 R] /CS0 [/ICCBased 451 0 R] Customer Relationship Management (CRM) Internship /S /P /S /P /MediaBox [0.0 0.0 595.32 841.92] << endobj >> null 302 0 R null null null 303 0 R null null null 304 0 R /Pg 22 0 R /K 341 Philip Morris International /P 90 0 R In this broader sense, customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior. /P 584 0 R /GS0 452 0 R >> << /P 136 0 R 231 0 obj 412 0 obj /S /H3 << 170 0 obj facilitating communication in several ways: Provide product information, product use information, and >> 206 0 obj /P 17 0 R endobj << /Pg 53 0 R /TT2 475 0 R /A 722 0 R /CS1 [/ICCBased 450 0 R] endobj and value-added contacts over a period of time. /Pg 27 0 R Academic Project Report Work on CRM Modules. >> /S /P LTD. What Is a Customer Relationship Manager? (Duties and Skills) Get email updates for new Customer Relationship Management Specialist jobs in Hyderabad . /Pg 27 0 R >> /P 661 0 R << >> >> << It is my great pleasure to submit the internship report titled "Project Management of Portonics Limited" which has been prepared as an integrated part of the course requirement of my MBA program. endobj >> /S /LBody endobj /Pg 27 0 R /TT1 475 0 R /Contents 501 0 R /K 7 /S /L null null 417 0 R null null 216 0 R null 418 0 R null 419 0 R] endobj /TT0 474 0 R 390 0 obj /S /LBody /Pg 27 0 R /Parent 15 0 R 429 0 obj /Pg 27 0 R /P 646 0 R /K 2 /Pg 37 0 R /TT4 476 0 R /Rotate 0 /StructParents 0 Stelios Manesis - Customer Relationship Management Consultant - LinkedIn /TT0 474 0 R >> /S /TextBox 101 0 obj interactive marketing, and after marketing programs in order to An Evaluation of Factors Influencing the Customer Loyalty in Public Banking Sector of Bangladesh: A Case Study on Agrani, Janata, and Sonali Bank Ltd, SME Banking Division of BRAC Bank Limited, Internship Report On "Risk Management of Standard Bank Limited", Internship Report Acceptance of Mobile Financial Services in Bangladesh: An Overview of bKash LTD, State of SME Banking a study on Sonali Bank Limited. /K 2 441 0 obj /Font << << /Kids [44 0 R 45 0 R 46 0 R 47 0 R 48 0 R] >> null 342 0 R null null null 343 0 R null null null 344 0 R Reduced Cost of Service: a customer relationship strategy /CropBox [0.0 0.0 595.32 841.92] /Group 478 0 R /K [0 422 0 R] endobj << /P 17 0 R >> 314 0 R null null null 315 0 R null null null 316 0 R null << /Contents 517 0 R 368 0 obj >> /S /P 348 0 obj << 314 0 obj /Pg 30 0 R /S /H3 /S /TR /K 94 /Font << /S /P /K 3 >> 33 [205 0 R] /S /P Includes capture, storage & analysis of customer, vendor, partner & internal process information. 387 0 obj /P 16 0 R /TT0 474 0 R 28 0 obj internship report - SlideShare /P 17 0 R endobj 400 0 obj /StructParents 13 /TT2 455 0 R /TT1 475 0 R For example, an enterprise might build a database /Type /Page endobj /K [597 0 R 598 0 R 599 0 R 91] endobj /MediaBox [0.0 0.0 595.32 841.92] /S /TR 21 0 obj 203 0 obj /S /P << /XObject << endobj >> << /Title (3.8 Understanding Trello works) endobj endobj The report is based on the observation and studies during my internship period in Dhanmondi branch. 248 0 obj >> 283 0 obj /K 15 >> endobj /K 189 << Convey them only what your product offers. endobj /P 636 0 R /P 17 0 R >> /K 4 296 0 obj /PageLayout /OneColumn >> /K [621 0 R 622 0 R 623 0 R 195] /Group 478 0 R /Type /StructTreeRoot /K 59 /K [603 0 R 604 0 R 605 0 R 117] /S /H3 /Pg 27 0 R /S /P 430 0 obj << 306 0 obj << You need to be honest with your performance, as your adviser may feel the need to verify such with the company. << Customer Acquisition : process of attracting customer for their first purchase 2. 153 0 obj /Pg 52 0 R /P 607 0 R /K [663 0 R 664 0 R 665 0 R 377] 1 [77 0 R 78 0 R] /P 17 0 R >> /S /Underline /K 7 Now I am, aware about the buying and selling system in the secondary market. << /Font << /K 61 Sorry, preview is currently unavailable. /MediaBox [0.0 0.0 595.32 841.92] >> >> /Pg 52 0 R /Type /Page The core theme of all /S /H1 endobj /Pg 29 0 R >> /S /P << >> /TT2 475 0 R endobj 330 0 obj << endobj /ColorSpace << << relationships with customers than has been previously possible in the 264 0 obj /K 576 0 R endobj /K 11 /P 5 0 R /TT1 489 0 R /Parent 12 0 R /S /P 321 0 obj /Kids [39 0 R 40 0 R 41 0 R 42 0 R 43 0 R] /K 19 endobj >> endobj /P 207 0 R /P 656 0 R /P 17 0 R 163 0 obj >> Email : Ahmedabad@ibmrindia website : ibmrindia. /S /P endobj /Pg 39 0 R /Pg 48 0 R /Pg 22 0 R << How CRM customers. integrated effort to identify, maintain, and build up a network with << null 262 0 R null null null 263 0 R null null null 264 0 R >> strategy that leverages very advanced technologies is the way to cut to /Pg 36 0 R /Kids [34 0 R 35 0 R 36 0 R 37 0 R 38 0 R] 44 0 obj /Alt Real Customer Relationship Management as its thought of >> 217 0 obj endobj /Pg 57 0 R >> endobj << >> endobj /S /TR Another force driving the adoption of CRM has been the total >> endobj /K 1 seamless enterprise view. 418 0 obj /S /P null null null 327 0 R null null null 328 0 R null 329 0 R 339 0 obj /Font << 74 0 R 75 0 R 76 0 R 77 0 R 78 0 R 79 0 R 80 0 R 81 0 R 82 0 R 83 0 R /S /P /K 3 >> 250 0 obj Customer expectations are changing almost on a daily basis. /MediaBox [0.0 0.0 595.32 841.92] << /S /LBody 230 0 obj /TT2 475 0 R Report broken link. endobj /P 17 0 R >> report customer relationship management (summer internship project) for submitted : tushar sevak (roll no. 164 0 obj /Pg 39 0 R /S /LBody /Resources << /XObject << /StructParents 19 /Im3 461 0 R 347 0 obj /Pg 39 0 R Contents: Project Report on the Origin of CRM endobj << 25 0 obj >> /Pg 27 0 R /P 140 0 R /CS1 [/ICCBased 450 0 R] /S /P /P 17 0 R << 4 opportunities posted. /ExtGState << /Type /Page The study concluded that CRM is playing a major role in increasing the market share . >> /Prev 20 0 R >> /P 17 0 R /GS0 452 0 R /Rotate 0 /Pg 39 0 R 140 0 obj /P 17 0 R /S /TR endobj /StructParents 24 /Font << endstream emphasizing the promotional aspects of marketing linked to database >> >> /Pg 27 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 27 0 R endobj /S /P /ExtGState << 380 0 obj /TT2 476 0 R /P 17 0 R 269 0 obj /Resources << CRM enabled the development of new /StructParents 11 The following report describes the activities carried out during a 12-week, full-time internship at the INTER-AMERICAN CEMENT FEDERATION FICEM-APCAC. /P 616 0 R endobj endobj /S /TextBox /P 547 0 R 114 0 obj /P 576 0 R << 363 0 obj to target consolidated customer segments. 136 0 R] /P 552 0 R /S /Underline /ExtGState << /P 85 0 R /K 76 INTERNSHIP REPORT NATASHA NAZIRA - SlideShare endobj /K 150 Clipping is a handy way to collect important slides you want to go back to later. /StructParents 38 /MediaBox [0.0 0.0 595.32 841.92] << null null 250 0 R null null null 251 0 R null null null 266 0 obj endobj Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. /S /P /P 16 0 R << /S /P >> << /P 17 0 R endobj /S /P 243 0 R null null null 244 0 R null 245 0 R null null 246 0 R /P 118 0 R 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R /S /P and so forth. >> Understanding the specific need of customers is found to be the most influential factor affecting customers " overall loyalty toward public banks. << /K 4 /P 17 0 R customer base, and distribution partners. null null 299 0 R null null null 300 0 R null 301 0 R null /P 17 0 R /CropBox [0.0 0.0 595.32 841.92] /Pg 52 0 R /Pg 57 0 R increased customer satisfaction from order to end product. /S /H2 << /P 625 0 R customer. /S /LBody Customer Relationship Management Market Size Report, 2030 /S /LBody << /K 13 /Pg 43 0 R endobj /K [624 0 R 625 0 R 626 0 R 208] >> D:20140713185718 /CS1 [/ICCBased 450 0 R] /S /P endobj << /K 4 /CropBox [0.0 0.0 595.32 841.92] 174 0 obj interdependent relationships between suppliers and customers. >> 24 [171 0 R 172 0 R 173 0 R 91 0 R] endobj >> << /Type /Page >> /CreationDate (D:20140804100710+06'00') relationships with the marketers. 4206, Navarangpura, endobj endobj increased customer focus with an aim to deliver added value to the endobj /Pg 27 0 R /K [585 0 R 586 0 R 587 0 R 39] /S /TR 167 0 obj My internship project is divided into three sections. /S /P Knowledge Network of Toyota. >> << for mutual benefit of both sides, through interactive, individualized